Introduction
This Admin Console feature allow Silo Administrators the ability to export user information to a .csv file format. This export provides you with a list of current Silo users.
Steps
1. From the Admin Console, click the Manage button.
2. Click the More drop-down menu, click Export Users button.
3. Storage Manager window opens, select a folder and click the Save button.
Example:
Export Fields:
‘orgname’,
‘username’,
‘given_name’,
‘surname’,
‘email’,
‘phone’,
‘active’,
‘locked_out’,
‘is_deleted
‘admin_perm_count’,
‘create_ts’,
‘last_app_started_ts’
‘bypass_code’
Example of .CSV File
Export Field Descriptions
Field Name | Description |
| Orgname | Organization Name |
| User Name | User Name (email) |
| Given Name | First Name |
| Surname | Last Name |
| Email address | |
| Phone | Telephone number (include area code) |
| Active | True or False –Active is True generally most of the time. If Active is False, User is Suspended by the Admin. |
| Locked Out | True or False – If True, it’s usually because users fail to enter their pin correctly multiple times. An admin can create a temporary password for a user in this state within the user details panel of the Admin Console. |
| is_deleted | True or False – If True, this User will be deleted within 36 hours. |
| bypass_code | If set, identifies the temporary, one-time-use password that can be used to complete the login process and set an user-created PIN |
Additional Notes
Authentic8 recommends that administrators carefully safeguard any exported users lists because they may include temporary, one-time-use passwords that are associated with new user accounts or accounts where an admin has explicitly reset the user’s password.
Please contact Support if you have any additional questions and/or require further information.